Dispatch & Delivery Management
Dispatch and Delivery of Goods and services are an important part of the overall supply chain process. It becomes more important and critical when it comes to e-commerce portal activity where the customer order booking needs to be taken care of through entire life cycle of supply chain i.e. from booking of order to the delivery of goods/ services at the door step of end customer.
It involves many functions in between the order booking and delivery like order management, vendor management, logistics, order mapping with vendor, shipment tracking and final delivery including the entry of delivery note in the system for the closure of a particular order ID.